This document refers to the terms and conditions of the contract between The Customer or The Omniva Affiliate, who accepts the following conditions:

My Omniva Account

1. The services offered by the Omniva service are:
   • Home deliveries: Our service guarantees delivery to the address that the customer has previously specified with their affiliation.
   • Re-packaging service: When the package is reviewed at the hub in the United States, if the packaging used by the supplier is not adequate, a note will be made in the customer's profile, you must generate a ticket with the option of applying the re-packaging service which will guarantee the integrity of the contents of your merchandise. This service has an additional cost that will be calculated according to weight and size. Please note that the international freight rate may vary in cost. In the event that you do not want the re-packing service, Omniva will not assume any compensation for damage or damage to your merchandise.
   • On-line access: Our website guarantees secure access to your account and the status of your shipments, since we have the respective security certifications.
   • Email shipping alerts: Our system will automatically send the status of your pending packages via e-mail at no additional cost.
   • Permanent online access and support: Webiste https://omniva.mn for all mentioned services and provided support box and email to address all issues or questions related to your shipments.

2. Omniva will assign the Affiliate an international account number and a permanent address in the United States. This address is for the exclusive use of the Affiliate and those authorized in the first degree of consanguinity up to a limit of 4 people, and constitutes their address for the delivery of goods purchased from electronic stores in the United States, an address that is called “Shipping Address”.
   Your Address in Miami, United States is as follows:
   
   Address in Miami, United States:
   9990 NW 14th Street,
   Set 110
   Doral, FL 33192 - 2702
   Phone: (786) 845 8828
   
   Reminder:If you use your exclusive Omniva zip code: 33192 - 2702 in the United States when you buy on Amazon, eBay and Zappos, you will no longer pay sales taxes in the State of Florida and save 7% of the value of the product.
   
   In this case, Omniva is not responsible for the loss of the package, since the customer must enter their address as indicated on our page.
   In the event that the shopping store does not allow the registration of the locker number followed by the name, it can be placed in one of the additional fields of the address, since it is essential that it be located at the address of your purchase to avoid delays in the processing of your package.
3. Omniva provides the Affiliate, at no additional cost, with basic insurance for the loss or damage suffered to uninsured merchandise, with coverage of U.S.€9.00/lb. up to a maximum of U.S. €100.00 against the original invoice of the good (while the merchandise is in the lockers in Miami and during the flight).
4. Omniva reserves the right to dispose of the goods in any way it deems appropriate after a period of five (5) months for packages and merchandise and one (1) month for documents, catalogs, magazines.
5. For the processing of your packages, Omniva is required to request the invoice provided by your seller for the processing of each of the packages that are registered in your account, which must be provided before the package arrives in Miami through the PRE-ALERT. This process carried out by the customer attests to the description and the value of the item justified in the Pre-Alert, exonerating Omniva for the values and descriptions used for any further actions where these are required.
6. Omniva assumes no responsibility for the quality, quantity, brand or any other aspect of the goods or services that the Affiliate purchases or obtains to be transported by the service. You will only be responsible for the courier and transportation service you provide to the Affiliate. Any claim or dispute relating to the merchandise must be resolved directly with the seller, supplier or business establishment from which the Affiliate obtained the merchandise or service. The Affiliate, as an additional service that Omniva provides to its client, may be able to advise on complaints to sellers, suppliers or commercial establishments by placing a ticket on the website. However, foregoing does not imply under any circumstances that this creates any obligation or responsibility for Omniva for the provision of such a service.
7. The Omniva service cannot be used for illegal purposes. Omniva will collaborate with the respective local and international authorities for the identification and legal prosecution of individuals or legal entities that use the service illegally, all at the request of the appropriate authorities.
8. Omniva reserves the right to detain in the United States or Mongolia any merchandise that is suspected or identified as having been acquired through a fraudulent or illegal transaction. The information obtained in these cases is provided to local and international authorities that monitor and combat online fraud. If new e-commerce regulations emerge, the customer is obliged to comply with them.
9. For customer security, Omniva, through our logistics operator, reserves the right to verify and validate the data of the registered payment methods, for which the customer will be notified by means of an email, alert or ticket.

Affiliate Responsibilities

10. The Affiliate exempts Omniva from any liability if any of its suppliers deliver mixed, incorrect, damaged goods and/or does not enter the shipping address correctly. In the same way, in the event of a package breakage or visible damage, our current processes include a notice to the customer and photographic evidence of the facts before taking any action.
11. The member agrees to cancel all Omniva services through the international credit or debit card that you specify in your locker by automatic charge; As for charges related to Miami, it is essential that the card associated with your account has the respective funds in order to send the package to Mongolia.
12. The affiliate accepts that all packages received in their locker will be automatically sent to Mongolia by regular air service and processed without prior consultation with the customer and will be subject to customs clearance.
13. The affiliate agrees that the billing generated in their account is due on the 15th of each month. If I cancel after the due date, I accept that my balance will be charged with 1.5% of default interest.
14. The Affiliate accepts the rates published on the https://omniva.mn website, which are subject to change, and it is the Affiliate's responsibility to keep abreast of this information by any means that Omniva makes available to him.
15. The Affiliate authorizes Omniva to charge the credit or debit card (s) registered in their locker for all costs associated with the handling and transportation of their packages without prior consultation with the customer. Likewise, the Affiliate hereby authorizes Omniva to charge all other direct and indirect additional charges associated with the handling of their merchandise, such as:, storage, special handling, re-packaging, and any other charge that is generated as a result of the shipment of their merchandise. Your card information will always be protected by us, for this purpose we use SSL encryption technology to secure your transactions. The Affiliate can change, add or delete the card information, if he deems it appropriate, so that he has an active card so that the respective charges can be made, to do so he must log in to his account and locate the respective link.
16. The Affiliate accepts that Omniva has the right to open or inspect a shipment without prior notification to the Affiliate, for the purpose of carrying out an appropriate nationalization and inspection process.
17. The Affiliate is required to notify on the Omniva website if they wish to exempt a non-commercial package by means of a pre-alert prior to its arrival at their locker address in the United States. Once the package is recognized in the Affiliate's locker in Miami, it is your responsibility to notify Omniva Customer Service of your desire to continue with the exemption process, otherwise the respective customs procedure will be carried out.
18. The Affiliate accepts that Omniva will make up to two delivery attempts to the registered address when contracting the home delivery service. In the event that it is not possible to make the delivery, Omniva will store it at the nearest Branch of the address indicated on the package, waiting for the member to pick it up.
19. It is the Affiliate's responsibility to notify when their purchase is received in their box in a fractional manner and to provide the respective information for the nationalization process.
20. The customer accepts that they will not be covered by the package shipping protection service (optional insurance) and that Omniva will not be responsible for the return of the value or transportation costs of the following goods: hazardous materials, perishable goods, cash, coins, checks, any type of transport tickets, gift certificates, jewelry, gems, lenses or eyeglasses, glass panels, watches, credit or debit cards, and shipments whose value exceeds USD; 25,000.
21. The Affiliate has the option of insuring the merchandise through optional insurance, which they must request through a ticket via the web in the “other” category. The additional insurance is subject to restrictions and deductibles, this additional insurance will only be included when the customer has requested it through their ticket.
22. The Customer accepts the following conditions in relation to the shipping protection policies:
    a) Omniva in Miami will notify the Customer if they receive an open or damaged package at their warehouse in Miami.
    b) Claims will not be accepted in relation to packages indicated in the previous paragraph. Omniva is exempt from any liability.
23. The Affiliate accepts that if they receive packages or correspondence that are not their property or those authorized in their locker, they agree to inform them and return them immediately in the same condition in which they received them. In the event of opening, using or damaging it, the customer undertakes to cancel its value, taxes and transport and these will be automatically invoiced to their account for the respective collection.
24. It is the Affiliate's responsibility to verify that their merchandise has not been lost, missing or destroyed. In the case of home deliveries, the claim must be submitted within 24 hours after delivery. The claim should be submitted through support box at https://omniva.mn Omniva website will have 30 calendar days from receiving the claim in order to provide a resolution of the case presented by the member.
25. The Omniva Service Affiliate is responsible for the information provided for the contracting of the service, and therefore acquires the obligation to modify, through the official website https://omniva.mn, any changes to that information, mainly changes relating to the address where the goods are delivered, as well as changes in credit or debit card information. For these changes to be implemented on your purchase, they must be made before being received at the locker in Miami, otherwise it will be processed with the previously registered information.
26. It is the Affiliate's obligation to report problems with the authenticity of personal information, loss of personal documentation or payments, by creating a ticket.
27. Your virtual signature on this agreement signifies full acceptance of the terms and conditions of the Omniva service and authorizes the charging of additional services such as transportation, handling, customs and other charges that apply during the processing of your merchandise.
28. The member agrees to know that any import entering the national territory is subject to the payment of tariff taxes, which will be determined based on the sum of the value of the merchandise, insurance and freight (CIF).
29. The affiliate accepts that it is Omniva's power to immediately and unilaterally terminate this contract for just cause, if I violate personally or any of those authorized in my account in the following actions:
    a. Misuse the service, whether for contravening ethics, morals, and/or US or French law.
    b. If we utter, individually or jointly, offenses or insults against representatives and/or workers verbally or in writing.
    c. If Omniva is materially unable to fulfill the service requested by the customer, which does not meet the established service standards.
30. The Affiliate agrees to receive information supervised and/or generated by Omniva by email, in which they will be notified about promotions and events organized by Omniva, individually or in conjunction with sponsors.
31. The Affiliate can request assistance through a ticket to answer their questions regarding the online shopping process, locker management, package tracking, and others. The assistance provided by Omniva with regard to the online shopping process is for informational purposes only and, therefore, does not imply any liability for Omniva. The Affiliate will receive attention to their inquiries through the following means:
    a. WebSite through tickets.
32. I am responsible and agree to cancel all transactions generated by people who use my account.

Process in Miami

33. With regard to the collection of international freight, this is converted into kilograms. The cost is calculated according to each half kilogram, the international freight must be applied to the registered card for the dispatch process to Mongolia, otherwise if this charge is not approved, the package will remain in the warehouses in Miami and Omniva is not responsible for the non-acceptance of this charge.
34. Omniva, through our logistics operator in Miami, reserves the right to open and inspect all packages received at its facilities in Miami on behalf of the affiliate and not to provide the service when it deems it necessary.
35. For other charges for additional services, check through a ticket or customer service.

36. Restricted and conditioned goods may be shipped through Omniva. For more information, Omniva has created the following consultation page with important information. Any merchandise of this nature received at our Miami facility will be handled—subject to additional handling costs—in accordance with instructions provided by the Affiliate.
37. Prohibited and illegal goods that the regulations of each country, both of origin and destination, have determined as such cannot be shipped through Omniva. Any merchandise of this nature received at our facilities in Miami will be handled —subject to additional handling costs—in accordance with the instructions that the Affiliate provides us in, by means of a ticket.
38. In cases where the supplier includes an invoice within the merchandise and the affiliate does not make the respective PRE-ALERT with the invoice for their purchase, Omniva would carry out the import process with the invoice provided by the supplier
39. The Customer accepts the terms of the American Mail Delivery Service (USPS), as required through the form below: “In consideration of delivery of my or our (firm) mail to the agent name below, the addressee and agent agree: (1) the addressee or the agent must not file a change of addressee order with the Postal Service TM upon termination of the agency relationship; (2) the transfer of mail to another address is the responsibility of the addressee and the agent; (3) all mail delivered to the agency under this authorization must be prepaid with new postage when redeposited in the mails; (4) upon request the agent must provide the Postal Service with all addresses to which the agency transfers mail; and (5) when any information required on this form changes or becomes obsolete, the addressee (s) must file a revised application with the Commercial Mail Receiving Agency (CMRA).

Process in Mongolia

40. Omniva will not carry out any movement of packages, until they have completed the process at the postal processing center.
41. It is Omniva's policy to charge the warehousing amounts determined by the Fiscal Warehouse (taxes, customs handling). The Affiliate accepts this condition and must cover the warehousing costs of the packages before delivering the goods to them.
42. Transportation costs and any other charge made to the Affiliate's credit or debit card for services provided through the Omniva service are independent of the charges established by banks, financial institutions or credit or debit card providers for transactions made abroad.

43. The units used for billing purposes are: American dollars, and kilograms.

Termination of Responsibility

44. In the event that the Affiliate or owner of the international account allows the use of his address to whoever designates him, the goods will be delivered to the address of the owner of the box.
45. Your virtual signature on this agreement signifies full acceptance of the terms and conditions of the Omniva service and authorizes the charging of additional services such as transportation costs, customs handling, customs tax and other charges that apply during the processing of your merchandise.
46. Omniva for no reason agrees to cancel fines or compensation of any kind from the customer for late arrivals of correspondence and/or packages.
47. Termination of the contract: Omniva reserves the right to terminate this contract without any liability on its part in cases where the affiliate breaches the contractual conditions. If the Affiliate decides to terminate this contract, they must generate a ticket on the Omniva website. If there are packages in transit at the time of the request, the customer can pick them up at the specified point and cancel the amounts due to Omniva.
48. Omniva reserves the right to make any change or modification to this agreement, which will be notified, by whatever means are considered appropriate.
49. Omniva is not responsible if the delivery of the merchandise to one of those authorized by the affiliate presents damage or lack of content.

50. Omniva is not responsible for the fact that the information provided by the customer in the contact information is out of date, so the Affiliate is obliged to keep their Omniva account information updated for the purpose of notifications, billing processes, shipping status and other notifications necessary for the processing of their merchandise.
51. Omniva will not process any type of merchandise that enters our facilities in Miami that do not have the respective commercial invoice for each package that enters the member's locker regardless of its contents. The invoice is a mandatory requirement so that your merchandise does not suffer delays during the process and can be processed without problems.
52. Omniva is not responsible for the delay in the late arrival of products restricted by commercial airline flight laws and that these must be processed using the HAZMAT Special Cargo Flight service.
53. Omniva assumes no responsibility for the arrival of packages at our facilities in Miami: mixed, damaged or lacking content, so it is appropriate to complain to the supplier about the situation of the package.
54. Omniva reserves the right to dispose of the goods in any way it deems appropriate after a period of five (5) months for packages and merchandise and one (1) month for documents, catalogs and magazines.
55. Omniva is not responsible for the non-delivery within the established time of packages that, due to the provision of the review of the different governmental entities, require some type of permission or special procedure for the process of nationalizing the merchandise.
56. Omniva is not responsible for delays in the transfer of packages to Mongolia if they do not have the necessary data and requirements for the departure of the package from our facilities in Miami.
57. Omniva is not responsible for delays in home deliveries where the addresses are insufficient, inaccurate, the recipient is absent, the package is refused or any other incident considered to be a reason that makes it impossible to deliver the goods.
58. Omniva reserves the right to transfer any package that is not removed to the custody of the backlog department within 30 calendar days.
59. Omniva is not responsible when suppliers send packages to Miami in installations, so the customer must notify by means of a ticket before their package is received in Miami.

Your Consent:

INFORMED CONSENT RELATED TO THE COLLECTION, PROCESSING AND USE OF PERSONAL DATA IN Omniva, in accordance with the Act on the Protection of the Person against the processing of their personal data, states the following: Omniva has a database (within which personal information with restricted access and unrestricted access is recorded) in order to have true and sufficient data from its customers, to identify people who carry out purchase transactions. According to the law, the processing of personal data is understood to be any operation or set of operations, carried out through automated or manual procedures and applied to personal data, such as: collection, registration, organization, conservation, modification, extraction, consultation, use, communication by transmission, dissemination, distribution or any other form that facilitates access to them, collation or interconnection, as well as iacute; such as its blocking, suppression or destruction, among others. The use of personal data is only for services and products in accordance with the Company's business strategy and goals. The personal database is only consulted by Omniva workers, duly hired and authorized, complying with the security controls required by laws and regulations. The purpose of personal information is for internal use only, with the purpose of streamlining and promoting the efficiency of the services or products offered by the Company and thus guaranteeing users their full and appropriate use. Omniva is the guarantor of creating and safeguarding the database of its customers in its headquarters. This database is protected and secured as established by regulations. As an Omniva customer, you have the right to access, rectify or delete your personal data in accordance with the Law.

60. I express, voluntarily and informed consent, for Omniva, in accordance with the provisions of the Personal Data Protection Act, to carry out the necessary processing of my personal and/or sensitive data, for internal purposes of the Company and in accordance with the Privacy established in said law.
61. I authorize Omniva for present and future analyses, to store, consult, update and verify my personal information, so that for the purpose of the normal operation of its services, it directly offers and/or sends me information about goods, products, services, promotions, news, messages, consumer notices or late payment notices, using any available means of communication they have.
62. I give my consent to Omniva to process my personal information, in accordance with the personal data processing policy, and therefore I undertake to read the privacy notice and the policy available at: https://omniva.mn
63. In the same way, whenever I so deem, I can exercise my right as a data owner to know, update, rectify and delete my personal information; as well as the right to revoke the consent granted for the processing of personal data. I can exercise these rights through the channels provided by the Mail for public service and by observing the Omniva personal data processing policy available on https://omniva.mn.

Individual Procedures:

64. If your package contains medications, supplements or vitamins, you must present a prescription specifying the quantity of the product and the name of the medication issued by a licensed professional.
65. If the package contains a used laptop, cell phone or tablet, it must have the technical specifications detailing the characteristics of the item, taken from the supplier's website, this document must be signed on the back. It is necessary to provide an application note, as an affidavit. specifying the purpose of the use of equipment to be imported (own or commercial) and its functional status. If it is to be marketed, it must be previously registered as a Compliance Unit with the Ministry of Health. (It should be clarified to the interested party that the import of damaged or waste equipment is not accepted).

66. The customer will be responsible for verifying and knowing the products restricted for the process, which will require permits and individual processing processes or that cannot be brought at all, for this purpose it is made available in the restricted products section.

Termination of Responsibility:

67. The Storage charge is established by the fiscal warehouse, so Omniva is not responsible for the variations that these rates present.
68. Omniva cannot split packages that are held in customs processes, so if the merchandise is mixed with other products that do not require processing in the same way, they cannot be removed.
69. Omniva is not responsible for the duration of the individual processing process, since it depends on the approval of the governmental entities where the permits are processed.